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Showing articles from trouble tag

Things to Check Before Contacting Support

Please take a moment to go through these steps: Symptom: The system is not turning on or some components are turning on but others are not. IMPORTANT: Pay special attention to #1 below. YOU MAY NOT HAVE A PROBLEM AT ALL. It’s worth checking. * Is the system off because the pressure in the tank is above the low se…

Troubleshooting your HVO System

Diagnostic Procedure Please go through each of the following steps BEFORE you request support: * Check for tripped circuit breakers . Check that every outlet that you are using works properly. To test, plug a working tool like a hand drill or a lamp into each outlet. If you have a voltmeter, you can use that. *…

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